Report Abuse

1. Our Commitment to Responsible Hosting

At Web Savanna, we take online security and ethical hosting seriously. Our servers are designed to support websites and businesses that operate with transparency, legal compliance, and respect for others. Any form of abuse—technical, legal, or ethical—undermines that trust and can affect service quality for all users.

We therefore maintain strict policies to investigate and resolve abuse complaints quickly and fairly.

2. What Constitutes Abuse?

“Abuse” refers to any use of our services that violates our Terms of Service, applicable laws, or the rights of others. This includes but is not limited to:

• Phishing or Fraudulent Websites: Hosting sites that impersonate organizations or individuals to steal data.
• Spam and Email Abuse: Sending unsolicited bulk emails, promoting spam campaigns, or hosting mail servers for spam activity.
• Malware and Hacking: Uploading or distributing viruses, trojans, or other malicious software.
• Copyright Infringement: Hosting or linking to pirated materials, software, or copyrighted works without authorization.
• Harassment or Hate Speech: Websites that promote violence, discrimination, or harassment of individuals or groups.
• Illegal or Prohibited Content: Including but not limited to child exploitation, human trafficking, or the sale of illegal goods.
• Server or Resource Abuse: Using hosting resources for crypto mining, brute force attacks, DDoS activity, or excessive load generation.

3. How to Report Abuse

If you have identified a website or domain hosted by Web Savanna that violates these rules, please report it immediately. To ensure a quick and accurate review, include as much detail as possible:

• The domain name or URL of the offending site.
• A clear description of the issue or evidence of abuse.
• Screenshots or links that support your claim.
• Your contact information (optional, but helps us follow up if needed).

You can report abuse via email to: support@websavanna.com
or use our online abuse reporting form.

4. What Happens After You Report

Our dedicated Abuse Response Team reviews every complaint carefully. Depending on the severity of the issue, we may:

• Verify and confirm the validity of the report.
• Contact the account holder for an explanation or immediate correction.
• Temporarily suspend or permanently terminate the offending service.
• Collaborate with law enforcement or relevant authorities if the activity is illegal.

We strive to respond to all abuse reports within 24–48 hours.

5. False or Malicious Reports

We take every report seriously; however, submitting false, misleading, or malicious reports to harm others may result in action against the reporter. Abuse reporting should only be done in good faith, with supporting evidence.

6. Protecting Our Customers

Our goal is not only to remove abusive content but also to educate our clients about responsible hosting. We encourage all Web Savanna users to:

• Regularly update CMS platforms, plugins, and scripts.
• Use strong passwords and enable two-factor authentication.
• Perform security scans and maintain website backups.
• Ensure all hosted content complies with international laws and our service policies.

By maintaining these standards, you help us ensure a safe and reliable environment for everyone.

7. Our Role and Limitations

While Web Savanna works diligently to handle abuse reports, we are not responsible for content hosted by third-party users or external links. However, we act promptly upon confirmed violations within our network to uphold service integrity and user trust.

8. Education and Awareness

We believe in building an educated hosting community. Our team regularly publishes resources and best practices to help customers understand online threats, hosting ethics, and responsible web use. Together, we can create a safer digital space where innovation and creativity thrive.

9. Contact the Abuse Team

If you need immediate assistance or have a sensitive case to report, please contact:

Web Savanna Abuse Department
Email: support@websavanna.com
Working Hours: 24/7 Support
Website: www.https://websavanna.com/

10. Conclusion

Web Savanna’s success depends on the trust of our customers and the wider online community. By reporting abuse responsibly, you help us maintain a hosting ecosystem built on security, fairness, and respect. We thank you for helping make the web a safer place for everyone.