Privacy Policy

Welcome to Web Savanna (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our hosting services, or communicate with us. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

• Account Information: Full name, email address, phone number, billing address, and account credentials when you register.
• Payment Data: Payment details such as card information or transaction references (handled securely through our payment processors).
• Technical Data: IP addresses, browser type, operating system, access times, and pages viewed for analytics and security purposes.
• Support Data: Details you provide when contacting our support team, such as inquiries, complaints, or feedback.

2. How We Use the Information

We use your information to operate effectively and deliver the best possible experience. Specifically, we use it to:

• Process your hosting and domain service orders.
• Send important updates, invoices, and technical notices.
• Enhance, customize, and improve our services and support systems.
• Monitor usage patterns to prevent misuse or fraudulent activities.
• Comply with applicable legal obligations and enforce our Terms of Service.

We may also use your data for marketing purposes, including sending promotional offers, newsletters, or new service announcements. You may opt out of marketing messages at any time.

3. Data Protection and Security

Web Savanna implements industry-standard security practices to protect your information. We use SSL encryption, firewall protection, and continuous monitoring to prevent unauthorized access, misuse, or disclosure. While we take every reasonable measure, no system is completely secure, and you acknowledge that you share data at your own risk.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and remember your preferences. You may disable cookies in your browser settings, but some features of the site may not function properly as a result.

5. Sharing of Information

We do not sell or rent your personal information. However, we may share it with trusted third parties for the following purposes:

• Payment processors and financial institutions to complete transactions.
• Domain registrars and service partners required to fulfill your orders.
• Legal or regulatory authorities when required by law or to protect our rights.

All third-party partners are required to handle your data in accordance with this Privacy Policy and relevant data protection laws.

6. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements. After account termination, some data may remain in our backups or archives for legal and operational reasons.

7. Your Rights and Choices

Depending on your region, you may have rights to access, correct, delete, or restrict certain data. You may update your information through your account dashboard or by contacting our support team.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover we have received such data, it will be deleted immediately.

9. International Data Transfers

Your information may be transferred to and processed in servers located outside your country of residence. By using our services, you consent to these transfers, which are always handled under strict data protection measures.

10. Changes to This Policy

Web Savanna reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date. We encourage you to review it periodically to stay informed about how we protect your information.

11. Limitation of Liability

While we take strong precautions, Web Savanna shall not be liable for any indirect, incidental, or consequential damages arising from unauthorized access, system failure, or data loss. By using our services, you acknowledge that no online platform can guarantee absolute security.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Web Savanna
Email: support@websavanna.com
Website: www.websavanna.com

By using Web Savanna’s services, you consent to this Privacy Policy and agree to the collection, storage, and processing of your information as described above.